SeatKit - Feature Specification & Roadmap
Based on: 9 months production experience with Swift iOS app
Priority: High-impact features first, configuration flexibility built-in
Approach: MVP β Core Features β Advanced Features β Future Vision
Last Updated: 2025-10-25
π― MVP Definition (Must-Have Features)
Critical Features for Day-One Restaurant Operations
These features are non-negotiable - without them, restaurants cannot operate effectively:
1. Timeline/Gantt Chart View π
Priority: CRITICAL
Based on: Most-used feature in Swift app
Description: Visual timeline showing all reservations for a selected day with time blocks
Requirements:
- Time Range: Configurable (e.g., 10:00-24:00 for Koenji)
- Time Slots: 15-minute granularity minimum
- Reservation Blocks: Visual blocks showing guest name, party size, table
- Color Coding: Visual distinction between categories (lunch/dinner)
- Quick Actions: Click to edit, drag to move time, right-click for options
- Real-Time Updates: Changes appear immediately for all users
User Stories:
As a host, I want to see all reservations for today in a visual timeline
So I can quickly understand availability and plan seating
As a server, I want to see when my tables will be occupied
So I can prepare for service and coordinate timing
As a manager, I want to spot overbooking or gaps at a glance
So I can make adjustments before service starts
Technical Specifications:
- Mobile-responsive (stacked timeline on narrow screens)
- Smooth scrolling and zooming
- Touch-friendly drag and drop
- Keyboard shortcuts for power users
- Print-friendly view for physical backup
2. Reservation List View π
Priority: CRITICAL
Based on: Second most-used feature, essential for quick lookup
Description: Searchable, filterable list of all reservations
Requirements:
- Search: By guest name, phone number, party size
- Filters: Date range, status, category, table assignment
- Sorting: By time, name, party size, status
- Quick Edit: Inline editing of key fields
- Bulk Actions: Select multiple for status updates
- Export: Print daily lists for staff
Filters Required:
- Date: Today, tomorrow, this week, custom range
- Status: All, confirmed, pending, canceled, no-shows
- Category: All, lunch, dinner, special events
- Table: All tables, unassigned, specific table
- Party Size: All sizes, 1-2 people, 3-4 people, 5+ people
List Item Information:
[Time] [Name] ([Party Size]) - [Phone] - [Table] - [Status]
19:30 John Doe (2) - +39 123 456 789 - Table 3 - Confirmed
β³ Special: Vegetarian, Anniversary dinner
3. Basic Table Management πͺ
Priority: CRITICAL
Based on: Simplified from complex Swift layout system
Description: Visual representation of restaurant tables for assignment
Requirements:
- Floor Plan: Simple grid/layout of tables
- Table Status: Available, occupied, reserved, out of service
- Assignment: Drag reservations to tables or click to assign
- Capacity Check: Visual warning for party size vs table capacity
- Turn Tracking: Show estimated availability times
Simplified Approach (vs Swift app):
- Pre-configured layouts (no complex drawing)
- Standard table shapes (no custom polygons)
- Clear table numbering system
- Mobile-friendly touch targets
4. Real-Time Collaboration π
Priority: CRITICAL
Based on: 15 staff members need simultaneous access
Description: Multiple users can edit reservations without conflicts
Requirements:
- Live Updates: Changes appear within 1 second
- User Presence: Show whoβs currently online
- Edit Indicators: Show what someone else is currently editing
- Conflict Resolution: Handle simultaneous edits gracefully
- Session Management: Track user activity, auto-logout on inactivity
Conflict Resolution Strategy:
- Optimistic Updates: Show changes immediately
- Conflict Detection: Server validates all changes
- Resolution Options: Last-write-wins for simple fields, prompt for complex conflicts
- Manager Override: Managers can resolve any conflict
5. Restaurant Configuration βοΈ
Priority: CRITICAL
Based on: Must work for restaurants beyond Koenji
Description: Admin interface to configure restaurant-specific settings
Configuration Areas:
Basic Information:
- Restaurant name, address, contact info
- Time zone, language preferences
- Branding (logo, colors)
Operating Hours:
{
monday: {
lunch: { open: "12:00", close: "15:00" },
dinner: { open: "19:00", close: "23:00" }
},
tuesday: { closed: true },
// etc.
}
Reservation Policy:
- Advance booking period (e.g., 30 days)
- Same-day booking cutoff (e.g., 2 hours before)
- Default reservation duration (e.g., 2 hours)
- Maximum party size without approval
- Available time slots per service
Table Configuration:
- Number and capacity of tables
- Table types (dining, bar, private)
- Layout arrangement (simple grid)
π Core Features (Should-Have)
Features that significantly improve operations:
6. Sales Data Management π°
Priority: HIGH
Based on: Important for business intelligence
Description: End-of-service sales data entry and basic reporting
Daily Sales Entry:
- Service type (lunch/dinner)
- Cash register reading
- Invoice totals
- Food waste tracking
- Guest count (lunch only)
- Special items (bento for lunch, cocktails for dinner)
Basic Analytics:
- Daily/weekly/monthly totals
- Average spend per person
- Trend analysis vs previous periods
- Simple charts and graphs
Access Control:
- Only managers can enter sales data
- Edit history and audit trail
- Data validation against typical ranges
7. Advanced Reservation Management π
Priority: HIGH
Based on: Features that improve guest experience
Enhanced Reservation Features:
- Special Requests: Dietary restrictions, seating preferences, occasions
- Guest Notes: VIP status, preferences, history
- Repeat Guests: Recognition and preference tracking
- Waitlist Management: Convert waitlist to confirmed when tables available
- Group Reservations: Link multiple reservations for large parties
Communication Features:
- Confirmation Messages: SMS/email confirmations (future)
- Reminder System: Day-of reminders for guests (future)
- Internal Notes: Staff communication about specific reservations
8. Enhanced Table Layout πΊοΈ
Priority: MEDIUM
Based on: Useful but over-complex in Swift app
Improved Layout Features (Simplified):
- Multiple Floor Plans: Support restaurants with multiple rooms
- Table Combinations: Ability to combine adjacent tables for large parties
- Service Stations: Assign tables to specific servers
- Traffic Flow: Visual indicators for optimal seating patterns
Keep Simple:
- No custom drawing tools (unlike Swift app)
- Pre-defined table shapes and sizes
- Drag-and-drop for basic rearrangement
- Focus on functionality over visual complexity
9. Staff Session Management π₯
Priority: MEDIUM
Based on: Important for tracking and accountability
Session Features:
- Active Users: See whoβs currently using the system
- Recent Activity: Show recent changes by user
- Device Tracking: Know which devices are active
- Shift Handoffs: Notes for next shift
- Performance Metrics: Basic usage statistics per user
π‘ Nice-to-Have Features (Could-Have)
Features for enhanced experience but not critical:
10. Advanced Analytics & Reporting π
Revenue Analysis:
- Seasonal trends and patterns
- Day-of-week performance comparison
- Hour-by-hour guest flow analysis
- Menu item performance (if integrated with POS)
Operational Insights:
- Table utilization rates
- Average turnover times
- No-show patterns and predictions
- Staff productivity metrics
Custom Reports:
- Configurable date ranges
- Export to PDF/Excel
- Automated weekly/monthly reports
- Comparison views (YoY, MoM)
11. Customer-Facing Features π
Online Reservations (Future Phase):
- Public booking page
- Real-time availability
- Confirmation system
- Customer account management
Guest Communication:
- SMS confirmations and reminders
- Email notifications for changes
- Feedback collection system
- Loyalty program integration
12. Integrations & Automation π
POS System Integration:
- Automatic sales data import
- Menu synchronization
- Payment processing integration
Calendar Integration:
- Export reservations to staff calendars
- Sync with restaurantβs marketing calendar
- Holiday and event awareness
Third-Party Services:
- Online review platform integration
- Marketing automation connections
- Accounting system integration
π£οΈ Development Roadmap
Phase 1: MVP Foundation (Months 1-2)
Goal: Basic working system for single restaurant
Deliverables:
Success Criteria:
- Restaurant can manage daily reservations
- Multiple staff can use simultaneously
- Core operations take <3 seconds
- Works on mobile and desktop
Phase 2: Core Features (Months 2-3)
Goal: Feature-complete for production use
Deliverables:
Success Criteria:
- Can replace Swift app for daily operations
- Staff training time <1 hour
- 99% uptime during service hours
- Performance matches or exceeds Swift app
Phase 3: Polish & Extension (Months 3-4)
Goal: Production-ready, configurable system
Deliverables:
Success Criteria:
- Configurable for different restaurant types
- Handles peak load (20+ concurrent users)
- Comprehensive documentation
- Ready for open source release
Phase 4: Advanced Features (Months 4-6)
Goal: Beyond original Swift app capabilities
Deliverables:
Success Criteria:
- Supports restaurant chains/groups
- Customer self-service reduces staff workload
- Generates actionable business insights
π¨ User Experience Specifications
Design Principles
- Mobile-First: Design for phones, enhance for desktop
- Touch-Friendly: Large buttons, swipe gestures, minimal typing
- Information Hierarchy: Most important info most prominent
- Consistent Patterns: Same interactions work the same everywhere
- Accessible: Works for users with disabilities
Interface Requirements
Color Coding System
Reservation Status:
- Pending: Yellow/Orange (#F59E0B)
- Confirmed: Green (#10B981)
- Seated: Blue (#3B82F6)
- Completed: Gray (#6B7280)
- Canceled: Red (#EF4444)
- No Show: Dark Red (#DC2626)
Categories:
- Lunch: Light Blue theme
- Dinner: Dark Blue theme
- Special Events: Purple theme
Table Status:
- Available: Green outline
- Reserved: Blue fill
- Occupied: Orange fill
- Out of Service: Red strikethrough
Typography & Spacing
- Headlines: Bold, large (for table numbers, times)
- Body Text: Regular weight, readable size (guest names, notes)
- Secondary Info: Smaller, muted (phone numbers, metadata)
- Touch Targets: Minimum 44px for mobile
- Spacing: Consistent 8px grid system
Responsive Breakpoints
Mobile: 320px - 768px (Single column, stacked layout)
Tablet: 768px - 1024px (Hybrid layout, some side-by-side)
Desktop: 1024px+ (Multi-column, dashboard layout)
Interaction Patterns
Timeline View
- Desktop: Hover shows details, click to edit, drag to move
- Mobile: Tap to select, long-press for menu, swipe for quick actions
- Zoom: Pinch to zoom time scale, scroll to navigate hours
List View
- Search: Prominent search bar with real-time filtering
- Quick Actions: Swipe left/right for common actions (confirm, cancel)
- Bulk Select: Checkbox mode for multi-selection
Table Layout
- Assignment: Drag reservation to table, or tap reservation then tap table
- Status Updates: Color coding with clear legends
- Information: Tap table to see current and upcoming reservations
π§ͺ Testing Strategy
User Acceptance Criteria
Performance Benchmarks:
- Page load time: <2 seconds
- Search results: <500ms
- Real-time updates: <1 second propagation
- Mobile responsiveness: Works smoothly on 3G connections
Functionality Tests:
- Create/edit/delete reservations
- Search and filter operations
- Table assignment workflows
- Multi-user concurrent editing
- Sales data entry and reporting
Device & Browser Matrix:
- Mobile: iOS Safari, Android Chrome
- Desktop: Chrome, Firefox, Safari, Edge
- Responsive: Test all features at 320px, 768px, 1200px widths
Load Testing Scenarios
Peak Service Simulation:
- 15 concurrent users
- 200 reservations for single day
- Real-time updates every 30 seconds
- Search queries every 10 seconds
Stress Testing:
- 50 concurrent users
- 1000+ reservations in database
- Network interruption recovery
- Database connection failures
π Success Metrics
Operational Metrics
- Adoption Rate: % of staff actively using system
- Task Completion Time: Time to complete common operations
- Error Rate: User errors per session
- Support Requests: Help desk tickets per user per month
Technical Metrics
- Uptime: 99.9% availability during service hours
- Response Time: 95th percentile <500ms
- Error Rate: <0.1% of API calls
- User Satisfaction: >4.5/5 rating from staff
Business Impact
- Efficiency: Reduce reservation management time by 30%
- Revenue: Increase table utilization by 10%
- Accuracy: Reduce double-bookings by 95%
- Guest Satisfaction: Improve on-time seating by 20%
This feature specification serves as the definitive guide for what SeatKit will become. Each feature is grounded in real restaurant operations experience and prioritized for maximum business impact.